As a medical doctor, what is the biggest mistake that you've made?
As a medical doctor, what is the biggest mistake that you've made?. Are You misses or mister own this kind of inquiry?, If do then please check the good feedback right after this line:
Patient: I have gained 30 pounds recently due to losing my husband. Can you help me get the weight off?
Me: Oh, I am very sorry to hear that. At least he is not suffering anymore and he is in a better place.
Patient: Looks at me like I just kicked her cat. What did you say? Did you hear what I said? I said my husband left me for a younger woman, and I am very hurt, and have been eating to help and I gained weight.
At this point I felt like shit about myself and realized I suck at listening sometimes. Inexcusable. My comedian side said….ha ha maybe he is in a better place! And not suffering! My professional side said shut up, and face your pathetic listening skills and hopefully learn.
She cried immediately, threw her chart at me, called me a few names and stormed out of the office into a waiting room full of patients who watched her intently.
I sat there for a minute, hating myself.
From that day on I immersed myself in “ how to listen better” 101 and eventually stumbled across motivational interviewing, and have learned way more than I though I ever knew and way more than I could in medical school about effective communication. It took a very embarrassing event to inspire this, but hey you have to start somewhere.
Your friend in health,
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